Privacy Policy – Private Gym Facility
Effective Date: April 2026
Last Updated: April 2026
1. Introduction
This Privacy Policy explains how The Fitt Collective (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our private gym facilities, website, or services. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name, date of birth, membership ID
- Contact Data: Email address, phone number, postal address
- Health Information: Any relevant medical or fitness information you voluntarily provide (e.g., injuries, conditions)
- Usage Data: Gym attendance, booking history, access logs
- Payment Data: Billing address and transaction details (processed securely via third-party providers)
- Technical Data: IP address, browser type, and website usage data
3. How We Use Your Information
We process your personal data for the following purposes:
- To manage your membership and provide gym services
- To ensure your safety and suitability for physical activity
- To process payments and maintain records
- To communicate important service updates
- To improve our facilities and customer experience
- To comply with legal obligations
4. Legal Basis for Processing
We rely on the following lawful bases:
- Contractual necessity: To provide services you have signed up for
- Legal obligation: Compliance with applicable laws
- Legitimate interests: Improving services and facility security
- Consent: For marketing communications and optional health data
5. Sharing Your Information
We do not sell your personal data. We may share your data with:
- Payment processors
- IT and system providers
- Professional advisors (e.g., legal, accounting)
- Authorities where required by law
All third parties are required to respect the security of your data.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at: libby@thefittcollective.co.uk
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
9. CCTV Monitoring
For security and safety, CCTV operates within the premises. Footage is retained for a limited period and accessed only when necessary.
10. Cookies and Website Tracking
Our website may use cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.
11. GDPR Marketing Sign-Up (Consent)
When signing up for marketing communications, you will be asked to provide explicit consent.
Marketing Consent Statement:
"I would like to receive updates, promotions, and offers from The Fitt Collective via email, WhatsApp, SMS, or other electronic means. I understand that I can withdraw my consent at any time by clicking the unsubscribe link or contacting the gym directly."
- Consent is freely given, specific, informed, and unambiguous
- No pre-ticked boxes are used
- Separate consent is obtained for different communication channels where applicable
12. How to Withdraw Consent
You can opt out of marketing at any time by:
- Clicking the unsubscribe link in emails
- Contacting us at libby@thefittcollective.co.uk
- Updating your preferences in your member account
13. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website or at reception.
15. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
The Fitt Collective
Unit 8 Turnpike Industrial Estate
libby@thefittcollective.co.uk